About — 31 Transport

Twelve years.
One road.

We started with two MPVs and a WhatsApp number in 2014. Today we run the same route with a larger fleet — and the same families still book with us.

Licensed SG & MY Est. 2014 4.9★ · 800+ reviews Open 24/7
31 Transport — private transfer service
About Us

Quietly getting
people across
the Causeway.

31 Transport is a Singapore–Malaysia private transfer company that has been running the same route since 2014. We started with two MPVs and a single WhatsApp number. Today, we operate a fleet of Alphard, Vellfire, Starex, and Staria vehicles — still with fixed pricing, vetted drivers, and a booking process that begins and ends on WhatsApp.

We're not a ride-hailing app. We're not a bus service. We're a team that answers every message ourselves, knows the checkpoints by habit, and keeps our vehicles detailed before every single transfer — because we believe that getting across the border should feel easy, not stressful.

Vision

The most trusted name for cross-border travel between Singapore and Malaysia.

A private transfer service that people recommend without hesitation — because the experience is consistently quiet, on time, and exactly as quoted.

Mission

Make every crossing feel effortless — for every passenger, every time.

We do this by combining vetted drivers, a well-maintained fleet, fixed transparent pricing, and a booking process that starts and ends on WhatsApp.

How we got here.

A decade on the same road — same checkpoints, same families, growing fleet.

2014

Two MPVs. One WhatsApp number.

Fixed-price, door-to-door runs between JB and Singapore. First clients were Singaporean families with elderly parents across the Causeway.

2016

The Alphard changed the conversation.

Adding the Vellfire and Alphard brought in executives and corporate accounts. Word of mouth grew faster than paid ads ever did.

2019

25+ destinations across Malaysia.

Routes expanded beyond JB — KL, Malacca, Genting, Cameron Highlands, Penang. Zone-based SGD pricing introduced so every quote is instant and final.

2022

Back on the road after reopening.

We retrained every driver and refreshed every vehicle during the border closure. When the checkpoint reopened, we were ready within 48 hours.

Now

12,000 trips. Same drivers, same number.

Starex and Staria joined the fleet for groups up to 11. The phone number hasn't changed. We still answer every message ourselves.

31 Transport private car service

A decade of data
speaks for itself.

Every number is a real trip, a real family, a real border crossing.

12,000+
Cross-border trips
Both directions, all destinations, since 2014
12
Years on the Causeway
Operating every day including public holidays
25+
Destinations served
JB to Penang and everywhere in between
4.9★
Average rating
Across 800+ verified Google and Facebook reviews

What we stand behind,
every single trip.

Habits built over twelve years of running the same route — not policies written in a boardroom.

Both sides, fully legal

Active licences in Singapore and Malaysia. Every vehicle carries insurance valid in both jurisdictions — not just one side of the checkpoint.

Checkpoint-savvy by habit

Our drivers know when Woodlands backs up, when Tuas is faster, and how school holidays shift peak hours — from doing this route every day for years.

Detailed before every trip

Not at the start of the day — before every single transfer. Vacuumed, wiped down, fragranced. Bottled water stocked before pickup. Every time.

One quote. One price.

SGD zone pricing confirmed on WhatsApp before you pay a deposit. No surge for late nights. No toll add-ons after the trip. The number we quote is what you pay.

Ready to cross the Causeway?

WhatsApp us your route and we'll quote you in minutes.